U.S. Civil Service — Independent Agencies — Consumer Product Safety Commission

Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Published 5 min read
By Thirstier News

Name of Product:

Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits

Hazard:

The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.

Remedy:
Repair

Recall Date:

September 17, 2026

Units:

About 41,580 (In addition, about 6,758 were sold in Canada)

Consumer Contact

Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at recall@sauna360.com or online at https://sauna360.com/product-recall  or https://sauna360.com and clicking “Recall” at the bottom of the page for more information.

WebsiteE-mailPhone

Recall Details

In Conjunction With:

Description:

This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall: 

 

BRAND  SERIES  MODEL 
Finnleo  IS Series  IS44, IS44-15, IS44-20, IS440-15, IS440-20, and IS565 
Finnleo  S Series  S810, S820, S825, S830, S840, S870, and S880 
Finnleo  Sentinel  Sentinel 3 
Finnleo  Sentinel Hybrid  Sentinel Hybrid 2-20 and Sentinel Hybrid 3 
Helo  S Series  S820 and S870 
Radiant Health  Elite  IG810, IG820, IG825, IG830, IG840, IG870, and IG880 
Radiant Health  Pause  Pause 1H, Pause 1H CA, Pause 2H, Pause 2H CA, Pause 2.5H, Pause 2.5H CA, Pause 3H, and Pause 3H CA 
Sauna360  E Series  E510, E570, and E580 
Saunatec  B Series  B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C 
Tylo  IG Series  IG810, IG820, IG830, IG840, IG870, and IG880 
Tylo  Kiruna  Kiruna 1, Kiruna 2, and Kiruna 3 
Tylo  Kiruna Hybrid  Kiruna Hybrid 2-15, Kiruna Hybrid 2-20, and Kiruna Hybrid 3 
Tylohelo  B Series  B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C 
Tylohelo  S Series  S810, S820, S825, S830, S840, S870, and S880 
No Brand  S Series  S810, S820, S825, S830, S840, S870, and S880 
 

IR KITS  

(with panels) 

  
Saunatec  Custom/Semi-Custom (IR/IS/Hybrid)  Carbonflex 
Tylo  Custom/Semi-Custom (IS/Hybrid)  Saunalogic 
Helo  Custom/Semi-Custom (IS/Hybrid)  Saunalogic 
Finnleo  Custom/Semi-Custom (IS/Hybrid)  Saunalogic 
Amerec  Custom/Semi-Custom (IS/Hybrid)  Saunalogic 
Finnleo  Custom/Semi-Custom (IR)  Infralogic 
Saunatec  Custom/Semi-Custom (IR/IS/Hybrid)  Saunalogic 
Tylohelo  Custom/Semi-Custom (IR/IS/Hybrid)  Saunalogic 
Tylo  Custom/Semi-Custom (IR)  Aspire 
Tylo  Custom/Semi-Custom (IR/IS/Hybrid)  Bliss 

Remedy:

Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer. 

Incidents/Injuries:

The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.

Sold At:

Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.

Importer(s):

Sauna360 Inc., of Cokato, Minnesota

Manufactured In:
China

Recall number:

26-784

Fast Track Recall

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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Source: Recall List