{"id":446,"date":"2026-08-03T16:32:43","date_gmt":"2026-08-03T16:32:43","guid":{"rendered":"https:\/\/thirstier.news\/?p=446"},"modified":"2026-08-03T16:32:43","modified_gmt":"2026-08-03T16:32:43","slug":"benq-america-recalls-gv31-portable-projectors-due-to-risk-of-serious-injury-or-death-from-fire-and-burn-hazards","status":"publish","type":"post","link":"https:\/\/thirstier.news\/?p=446","title":{"rendered":"BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards"},"content":{"rendered":"<p>  <a id=\"main-content-section\"><\/a>      <\/p>\n<h1 class=\"margin-0 page-title\">\n<div class=\"grid-container\">\n<span>BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards<\/span>\n<\/div>\n<\/h1>\n<div id=\"block-translationsindicator\" class=\"block block-language-indicators\"><\/div>\n<div id=\"block-cpsc-content\" class=\"block block-system block-system-main-block\">\n<article data-history-node-id=\"67027\" id=\"recall-product-node\">\n<div class=\"grid-container\">\n<div class=\"recall-product\">\n<div class=\"grid-row\"><\/div>\n<div class=\"grid-row\">\n              <\/div>\n<div class=\"recall-product__info\">\n<div class=\"grid-row grid-gap\">\n<div class=\"desktop:grid-col-6\">\n<div class=\"grid-row grid-gap\">\n<div class=\"desktop:grid-col-12\">\n<div id=\"recall-gallery-img\">\n<div class=\"views-element-container\">\n<div class=\"js-view-dom-id-e26d0ed636b5a86ecd00ec20f4965aedad6540c34b3b9f2ae11fc07248f4fdb3 views-html\">\n<div>\n<div id=\"flexslider-1\" class=\"flexslider optionset-recall-gallery imagestyle-recall-product\">\n<ul class=\"slides\">\n<li>\n<div class=\"flex-caption\">Recalled BenQ Portable Projector \u2013 model GV31<\/div>\n<\/li>\n<li>\n<div class=\"flex-caption\">Recalled BenQ Portable Projector \u2013 model GV31<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"desktop:grid-col-12\">\n<div id=\"slider-control\">\n<div class=\"views-element-container\">\n<div class=\"js-view-dom-id-abffe551c76aa8af99f537a628a4caa58a6150575857be82ec64195ffc83854f views-html\">\n<div>\n<div id=\"flexslider-2\" class=\"flexslider optionset-recall-thumbnails imagestyle-recall-thumb\">\n<ul class=\"slides\">\n<li>\n<\/li>\n<li>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"desktop:grid-col-fill\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                 Name of Product:\n               <\/div>\n<p>               BenQ GV31 Portable Projectors\n             <\/p><\/div>\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                 Hazard:\n               <\/div>\n<div class=\"padding-y-1 \">\n<p><span>The recalled projectors\u2019 lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.<\/span><\/p>\n<\/div><\/div>\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                 Remedy:\n               <\/div>\n<div class=\"recall-product__remedy-options\">\n<div>\n                    Replace\n                  <\/div>\n<div>\n                    Repair\n                  <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                 Recall Date:\n               <\/div>\n<p>               July 30, 2026\n             <\/p><\/div>\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                 Units:\n               <\/div>\n<div class=\"padding-y-1 \">\n<p><span>About 1,249 (In addition, about 240 were sold in Canada)<\/span><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"recall-product__consumer-contact\">\n<div class=\"grid-row\">\n<div class=\"tablet:grid-col-3\">\n<div class=\"recall-product__cc-container\">\n              Consumer Contact\n            <\/div>\n<\/p><\/div>\n<div class=\"tablet:grid-col-fill recall-product__cc-info-container\">\n<div class=\"recall-product__cc-info\">\n<p><span lang=\"EN-US\">BenQ toll-free at <a href=\"https:\/\/www.cpsc.gov\/Recalls\/2026\/tel:8666002367\">866-600-2367<\/a> from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email <\/span><a href=\"https:\/\/www.cpsc.gov\/Recalls\/2026\/mailto:GV31recall@benq.com\"><span lang=\"EN-US\"><u>GV31recall@benq.com<\/u><\/span><\/a><span lang=\"EN-US\">, or online <\/span><a href=\"https:\/\/www.benq.com\/en-us\/support\/gv31recall.html\"><span lang=\"EN-US\"><u>https:\/\/www.benq.com\/en-us\/support\/gv31recall.html<\/u><\/span><\/a><span lang=\"EN-US\"> or <\/span><a href=\"https:\/\/www.benq.com\/\"><span lang=\"EN-US\"><u>www.benq.com<\/u><\/span><\/a><span lang=\"EN-US\">, and click on \u201cRecalls\u201d at the top of the page for more information.<\/span><span>\u00a0<\/span><\/p>\n<p><span lang=\"EN-US\"><strong>\u00a0<\/strong><\/span><span>\u00a0<\/span><\/p>\n<div class=\"contact-button-container\"><a class=\"usa-button recall-cc-button\" href=\"https:\/\/www.benq.com\/en-us\/support\/gv31recall.html\">Website<\/a><a class=\"usa-button recall-cc-button\" href=\"https:\/\/www.cpsc.gov\/Recalls\/2026\/mailto:GV31recall@benq.com\">E-mail<\/a><a class=\"usa-button recall-cc-button\" href=\"https:\/\/www.cpsc.gov\/Recalls\/2026\/tel:8666002367\">Phone<\/a><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"recall-product__details\">\n<div class=\"grid-row\">\n<h2>Recall Details<\/h2>\n<div class=\"recall-product__icw-links\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                In Conjunction With:\n              <\/div>\n<div class=\"icw-flag-content\">\n<div class=\"grid-row\">\n<div class=\"\">\n<div class=\"icw-links\">\n  <a class=\"icw-links__canada\" href=\"https:\/\/recalls-rappels.canada.ca\/en\/alert-recall\/benq-gv31-portable-projector-recalled-due-burn-and-fire-hazard\"><br \/>\n    <span class=\"usa-sr-only\">canada Flag<\/span><br \/>\n  <\/a>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"recall-product__details-fields\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                    Description:\n                  <\/div>\n<div class=\"padding-y-1 \">\n<p><span lang=\"EN-US\">This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector\u2019s gray base.<\/span><span>\u00a0<\/span><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"recall-product__details-fields\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                    Remedy:\n                  <\/div>\n<div class=\"padding-y-1 \">\n<p><span lang=\"EN-US\">Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at <\/span><a href=\"https:\/\/www.benq.com\/en-us\/support\/gv31recall.html\"><span lang=\"EN-US\"><u>https:\/\/www.benq.com\/en-us\/support\/gv31recall.html<\/u><\/span><\/a><span lang=\"EN-US\"> and receive a prepaid label and package to return the recalled product.\u00a0\u00a0<\/span><span>\u00a0<\/span><\/p>\n<p><span lang=\"EN-US\"><strong>Note: <\/strong>Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.<\/span><span>\u00a0<\/span><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"recall-product__details-fields\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                    Incidents\/Injuries:\n                  <\/div>\n<div class=\"padding-y-1 \">\n<p><span>The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.<\/span><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"recall-product__details-fields\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                      Sold Online At:\n                    <\/div>\n<p>                                    BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.\n                <\/p><\/div>\n<\/p><\/div>\n<div class=\"recall-product__details-fields\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                    Importer(s):\n                  <\/div>\n<div class=\"padding-y-1 \">\n<p><span lang=\"ES-ES\">BenQ <\/span><span lang=\"ES-CO\">America <\/span><span lang=\"ES-ES\">Corp., of Costa Mesa, California<\/span><span>\u00a0<\/span><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"recall-product__details-fields\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                    Manufactured In:\n                  <\/div>\n<div class=\"padding-y-1 \">China <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"recall-product__details-fields\">\n<div class=\"view-rows\">\n<div class=\"recall-product__field-title\" role=\"heading\">\n                  Recall number:\n                <\/div>\n<p>                26-647\n              <\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"recall-product__fast-track tablet:grid-col-2\" style=\"border: none;padding: 0\">\n<div class=\"fast-track-text\">Fast Track Recall<\/div>\n<\/p><\/div>\n<div class=\"recall-product__recalls-links\">\n<div id=\"block-recallnodepagelinks\" class=\"block block-block-content block-block-contentbbaa6488-4288-497d-b191-e33a0a3e1314\">\n<div class=\"padding-y-1\">\n<ul class=\"grid-row grid-gap\">\n<li class=\"tablet:grid-col-4\"><a class=\"link__resources\" href=\"http:\/\/www.saferproducts.gov\/\" title=\"Search Product Safety Reports\"><i class=\"fas fa-chart-bar\">\u00a0<\/i> Search Product Safety Reports <\/a><\/li>\n<li class=\"tablet:grid-col-4\"><a class=\"link__resources\" href=\"https:\/\/www.recalls.gov\" title=\"recalls gov page\"><i class=\"fas fa-gavel\">\u00a0<\/i> About Government Recalls <\/a><\/li>\n<li class=\"tablet:grid-col-4\"><a class=\"link__resources\" href=\"https:\/\/globalrecalls.oecd.org\/\" title=\"Global Recall Portal\"><i class=\"fas fa-globe-americas\">\u00a0<\/i> Recalls from around the world <\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"recall-product__recalls-disaclaimer-info\">\n<div id=\"block-recallnodedisclaimerinfo\" class=\"block block-block-content block-block-content0102af19-c0e3-458c-9e1b-2ce5f9e585a0\">\n<div class=\"padding-y-1\">\n<div class=\"grid-row grid-gap\">\n<div class=\"col col-left tablet:grid-col\">\n<div class=\"title\">About the U.S. CPSC<\/div>\n<p>The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.<\/p>\n<p>Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.\u00a0<\/p>\n<\/div>\n<div class=\"tablet:grid-col col col-right\">\n<p class=\"title\">For lifesaving information:<\/p>\n<ul style=\"list-style-type:disc\">\n<li><span>Visit CPSC.gov.<\/span><\/li>\n<li><span>Sign up to receive our\u00a0<\/span><a href=\"https:\/\/cpsc.gov\/Newsroom\/Subscribe\"><span>email alerts<\/span><\/a><span>.<\/span><\/li>\n<li><span>Follow us on\u00a0<\/span><a href=\"https:\/\/www.facebook.com\/USCPSC\/\"><span>Facebook<\/span><\/a><span>, <\/span><a href=\"https:\/\/www.instagram.com\/uscpsc\/\"><span>Instagram<\/span><\/a><span>, <\/span><a href=\"https:\/\/twitter.com\/USCPSC\"><span>X<\/span><\/a><span>, <\/span><a href=\"https:\/\/bsky.app\/profile\/cpsc.gov\"><span>BlueSky<\/span><\/a><span>, <\/span><a href=\"https:\/\/www.threads.net\/@uscpsc\"><span>Threads<\/span><\/a>, <a href=\"https:\/\/www.linkedin.com\/company\/u.s.-consumer-product-safety-commission\/\">LinkedIn<\/a> and <a href=\"https:\/\/truthsocial.com\/@USCPSC\">Truth Social<\/a>.<\/li>\n<li><span>Report a dangerous product or product-related injury on\u00a0<\/span><a href=\"http:\/\/www.saferproducts.gov\/\"><span>www.SaferProducts.gov<\/span><\/a><span>.<\/span><\/li>\n<li><span>Call CPSC\u2019s Hotline at 800-638-2772 (TTY 800-638-8270).<\/span><\/li>\n<li><span>Contact a\u00a0<\/span><a href=\"https:\/\/www.cpsc.gov\/About-CPSC\/Contact-Information\/Media-Contact\/\"><span>media specialist<\/span><\/a><span>.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"recall-product__choose-email\">\n<div class=\"grid-row\">\n          <span class=\"cta-btn-link\"><br \/>\n            <a href=\"https:\/\/www.cpsc.gov\/Newsroom\/Subscribe\" title=\"Subscribe to Recall Emails\">Choose Your Recall Emails<\/a><br \/>\n          <\/span><br \/>\n          <span class=\"recall-product__choose-email-info\">Get Notified About Each Recall via Email.<\/span>\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<div id=\"gallery-popup\" class=\"white-popup mfp-hide\">\n<div class=\"mfp-field mfp-all-items padding-y-1\" data-vertical-fit=\"true\">\n<div class=\"recall-product__field-title\">Images<\/div>\n<div>\n<div>  <a href=\"https:\/\/www.cpsc.gov\/s3fs-public\/Picture8_23.png?VersionId=P3vgLbMfQvP1oZRRUAWKiOEVymxwO.IW\"><\/p>\n<p><\/a>\n<\/div>\n<div>  <a href=\"https:\/\/www.cpsc.gov\/s3fs-public\/Picture9_18.png?VersionId=aliVk4Bm3vKleIG9YkAxKDfA.WRuRbwa\"><\/p>\n<p><\/a>\n<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<div id=\"block-cpsc-recalllistmobilepaginationcss\" class=\"block block-block-content block-block-content5f79e934-fe71-424a-83e6-f261d64cfffe\">\n<div class=\"padding-y-1\"><\/div>\n<\/p><\/div>\n<p>  <a class=\"sticky-cta\" target=\"_blank\" href=\"https:\/\/www.saferproducts.gov\/\">Report an unsafe product<\/a><\/p>\n<hr>\n<p class=\"tni-attribution\">Source: <a href=\"https:\/\/www.cpsc.gov\/Recalls\/2026\/BenQ-America-Recalls-GV31-Portable-Projectors-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards\" rel=\"nofollow noopener\">Recall List<\/a><\/p>\n<p>Source: <a href=\"https:\/\/www.cpsc.gov\/Recalls\/2026\/BenQ-America-Recalls-GV31-Portable-Projectors-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards\">Recall List<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The recalled projectors\u2019 lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.<\/p>\n","protected":false},"author":1,"featured_media":261,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"class_list":["post-446","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-u-s-civil-service-independent-agencies-consumer-product-safety-commission"],"_links":{"self":[{"href":"https:\/\/thirstier.news\/index.php?rest_route=\/wp\/v2\/posts\/446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thirstier.news\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thirstier.news\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thirstier.news\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thirstier.news\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=446"}],"version-history":[{"count":1,"href":"https:\/\/thirstier.news\/index.php?rest_route=\/wp\/v2\/posts\/446\/revisions"}],"predecessor-version":[{"id":653,"href":"https:\/\/thirstier.news\/index.php?rest_route=\/wp\/v2\/posts\/446\/revisions\/653"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thirstier.news\/index.php?rest_route=\/wp\/v2\/media\/261"}],"wp:attachment":[{"href":"https:\/\/thirstier.news\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thirstier.news\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thirstier.news\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}